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Appsone - A Core banking Software

Appsone leveraged Top banks with digital transformation of core banking system, migrating from on-premises to a private cloud. Appsone provides full-stack observability with AI-driven application performance monitoring (APM), ensuring seamless operations across hybrid and multi-cloud environments.

Challenge

Redesigning Appsone’s digital transformation with cutting-edge UX practices, trends, and research across all digital assets. Appsone offers AI-powered IT automation (AIOps) for anomaly detection, predictive analytics, and self-healing capabilities to reduce downtime.
The platform enhances security observability with real-time runtime application protection, vulnerability detection, and compliance with financial regulations like PCI-DSS and GDPR.

What I Did

In this project, I worked on setting clear goals and objectives to define the direction and purpose. I created user personas to understand the target audience and their needs. Then, I mapped out taskflows to visualize how users navigate and complete key actions. To gain industry insights, I conducted competitive research to analyze similar products. I started the design process with low-fidelity prototypes, creating rough wireframes to test ideas quickly. Finally, I developed high-fidelity designs, refining visuals and interactions for a polished user experience.

Role

Product Design

Team

Product Consulting team

Platform

Desktop Web Application

80%

Accuracy & Relevance of Insights

50%

Error Rate & System Reliability

3-5 clicks

3-5
clicks

Navigation Efficiency

Setting Goals & Objectives

About Web App

Appnomics are corporate company that supports India’s largest bank by implementing their Banking Management system. Embedded Appsone is split between the bank transactions that provides their banks with relevant information and the online banking Management platform, that offers manage servers and transaction failures in the banking solutions.

Goals of the Web App

The goal of the Website is to provide an integrated solution for the Top Banks digital transition applying latest trends, techonologies and the optimal user experience.

Understanding the primary users

Primary Audience:

Server Maintenance Officers

Secondary Audience:

Front-desk operators

Building Persona

Who are they ?

Server Maintenance Specialist
Age: 30 - 35
Gender: Male and female
Family: Married
Education: Degree

Pain Points

Time consuming to do the RCA for older transactions
Beginners couldn’t use the interface as it is not that much intutitve
People find it hard to find the affected instances of a single transaction.

How do they find Information ?

On desktops & laptops
people find the Information on data records

Motivation

They don’t have any other option to find the infected anomalies
Be Up-to-date with the generated reports of the transaction failures

Main Goals:

To easily do Root cause analysis for failedtrasactions
Make live monitoring of the transaction loads
Be able to view the transactions of particular time and bank activity online

Audience Needs:

How can i find all my transactions?
How can i find transactions from last month?
Can I do RCA for a particular transation ?
What if all the anomalies were infected ?
Can i switch between multiple banks ?
How can i find the recent alerts about the transactions ?

Solution:

Interactive Interface design
Accessibility, UX, IA
Banking story
Availability chart
Intuitive Charts
Information Looping

Competitive Product Research

Creating Wireframes:

High-Fidelity Screens

My Clients & Colleagues say

While most of my client reviews are NDA-protected, I managed to sneak in a few favorites from my previous Managers & Co-workers.

Rakesh a fantastic strategist and designer and was highly impactful on the end-to-end design of a critical feature set for our app. He has the ability to quickly understand both the user and the business and create simple and elegant, yet highly-functional designs. He is highly receptive to feedback but not afraid to speak the truth when suggestions defy what is best for the user. On top of all of that, he's generally pleasant, has a great sense of humour, and not afraid of hard work.
Surendar kumar
Senior Designer, Verizon
Every team needs its Rakesh. :) He's a highly-skilled professional, creative, yet rational, dedicated to finding the right solution to every task. He's intellectually curious and he never stops learning, which benefits and motivates everyone around him. Apart from that, he's a smiley person, communicative and collaborative, open for ideas and not afraid to take risks and make decisions. I strongly recommend rakesh, both for professional and personal endeavours.
Prabhakar
CEO, Edurific
Rakesh is a young enthusiastic designer, who’s always trying to solve problems differently, fun and easy-going character. Faster learner, process-oriented person, he's a talented designer with skills that reach beyond just design as he's always looking for ways to push the boundaries of how we can make a product better. I consider him a friend, always had a great attitude, & posses all the skillsets that you would want in a highly productive team member.
Thiyagu Vairakkannu
Product Designer
Rakesh is an exceptional Product Designer with deep expertise in fintech and a strong user-centric approach. He excels at transforming complex financial processes into intuitive, seamless experiences that enhance engagement and trust. His collaborative mindset ensures alignment between design, business objectives, and regulatory requirements, making him a valuable asset to cross-functional teams.
Shankar Narayanan
CEO, Active.ai

Rakesh a fantastic strategist and designer and was highly impactful on the end-to-end design of a critical feature set for our app. He has the ability to quickly understand both the user and the business and create simple and elegant, yet highly-functional designs. He is highly receptive to feedback but not afraid to speak the truth when suggestions defy what is best for the user. On top of all of that, he's generally pleasant, has a great sense of humour, and not afraid of hard work.
Surendar kumar
Senior Designer,
Verizon
Every team needs its Rakesh. :) He's a highly-skilled professional, creative, yet rational, dedicated to finding the right solution to every task. He's intellectually curious and he never stops learning, which benefits and motivates everyone around him. Apart from that, he's a smiley person, communicative and collaborative, open for ideas and not afraid to take risks and make decisions. I strongly recommend rakesh, both for professional and personal endeavours.
Prabhakar
CEO, Edurific
Rakesh is a young enthusiastic designer, who’s always trying to solve problems differently, fun and easy-going character. Faster learner, process-oriented person, he's a talented designer with skills that reach beyond just design as he's always looking for ways to push the boundaries of how we can make a product better. I consider him a friend, always had a great attitude, & posses all the skillsets that you would want in a highly productive team member.
Thiyagu Vairakkannu
Product Designer
Rakesh is an exceptional Product Designer with deep expertise in fintech and a strong user-centric approach. He excels at transforming complex financial processes into intuitive, seamless experiences that enhance engagement and trust. His collaborative mindset ensures alignment between design, business objectives, and regulatory requirements, making him a valuable asset to cross-functional teams.
Shankar Narayanan
CEO, Active.ai